Diagnostic Imaging
About Our Diagnostic Imaging Department
Our Diagnostic Imaging Department offers services ranging from Bone Mineral Density Testing, Echocardiography, X-ray and Ultrasound.
Please Note: All imaging exams require an appointment, including x-ray exams. A requisition must be either faxed or sent by Ocean E-referral prior to booking.
*Emergency coverage is available 24 hours per day, seven days a week. A doctor referral is required for all diagnostic imaging tests.
Booking an Appointment
Please Note: All imaging exams require an appointment, including x-ray exams. A requisition must be either faxed or sent by Ocean E-referral prior to booking.
Our fax numbers are:
Louise Marshall Hospital - 519-943-0980
Palmerston and District Hospital - 519-343-3821
You will be contacted with an appointment time.
*Emergency coverage is available 24 hours per day, seven days a week. A doctor referral is required for all diagnostic imaging tests.
eReferral (Electronic Referral):
eReferral simplifies the referral process by enhancing communication between primary care clinicians and specialists/organizations and enabling quick and secure referrals to be sent and received through an electronic platform.
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What should I bring with me to the hospital?OHIP Card (if you do not have an OHIP Card you will be expected to show other identification - preferably government-issued) Supplemental Insurance information (if you have extra coverage) Social Insurance Number along with employer information for WSIB visits Full name and address of your family doctor Emergency contact information All medications that you are currently taking including non-prescription medications (over the counter, including herbal medications) Personal care items (toothbrush, toothpaste, hand soap, shampoo, deodorant, shaving kit, brush/comb) Sleepwear, robe and non-skid slippers Dentures/partials (clearly label with your name) Hearing aid (clearly label with your name) Glasses/contact lenses (clearly label with your name) Canes, walkers, wheelchairs or any other aid you use (clearly label with your name) Personal phone and/or tablets AND your own chargers *If you are bringing any electrical devices, such as shavers or blow dryers, please speak with a member of your health care team prior to using it. For safety reasons, these items need to be approved before use.
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What should I avoid bringing to the hospital?We encourage you not to bring any valuables with you to the hospital. We are not responsible for any lost or stolen items. This includes, but is not limited to: Jewelry Cash Important documents
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Is there a phone or TV in my room?We want to make sure you can stay in touch with your family and friends during this time. Telephones and TV are available in each inpatient room and the service is free. Wi-Fi is also available free of charge. Please speak to a member on your health care team for more information.
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When can I go home?The standard discharge time for Louise Marshall Hospital and Palmerston and District Hospital is 10:00 a.m. Your care team will start to prepare you for your discharge date as soon as your care plan is in place. Please arrange for a family member or loved one to take you home. If you have any questions regarding the discharge process, please ask a member of your health care team.
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Patient SafetyNorth Wellington Health Care is committed to providing safe and quality health care. We encourage you to take an active role in your treatment to ensure that you receive the best care possible because you are the most important advocate in your health and wellbeing. Here’s how you can take an active role in your patient safety: Be involved in your care by asking questions and stating any concerns you may have Share important health information with your care team such as your health history, medications and allergies Bring all of your medications with you Wash your hands and make sure that your visitors also wash their hands Make sure you understand your hospital discharge plan when you leave the hospital For more information on patient safety, please view our Patient and Visitor Guide.
Diagnostic Services
Access to Imaging Records through PocketHealth
Patients and their families now have online access to their medical imaging records.
Fast and easy access to your medical imaging and reports online with PocketHealth! Wellington Health Care Alliance patients can now view, store and instantly share their medical imaging and reports with PocketHealth! With just a few clicks, securely access your imaging records from anywhere, on any device.
Benefits:
● Fast and easy access to your medical imaging records.
● Easily understand complex terminology in your reports with Report Reader.
● Instantly share your records with healthcare providers and loved ones.
● Permanently store your records with bank-level encryption security
● Your most important medical imaging information at your fingertips.
How to access your records:
1. Go to pockethealth.com/WHCA to request your records.
2. Once your records are ready to view, you’ll receive an email from PocketHealth with a secure link.
3. Instantly download and share your records.
4. Receiving physicians can then easily view or import these images in full diagnostic quality with no software or account set-up needed.
Have a question?
Please call PocketHealth directly at 1-855-381-8522 or email help@pocket.health
Are you a physician wanting to learn more about PocketHealth?
Visit pockethealth.com/referring-physician.