North Wellington Health Care (NWHC), drawing on its proud tradition of innovation and the strength of its people, is committed to providing rural health care to our communities through two vibrant hospital sites in Mount Forest and Palmerston.
Providing care close to home is the mandate of NWHC with strong partnerships across the continuum of care to enhance patient safety and the patient experience.
Our hospitals currently operates with 213 staff, 92 Medical Staff and over 200 dedicated volunteers.
We are a dynamic organization that is dedicated to quality and passionate about improving the health status of our community. Our collective energy and commitment will build a centre of excellence in rural health. Every day, we will each contribute toward creating a friendly and positive place to work and receive care.
Our strategic goals are to:
- Focus on patient care and safety
- Focus on quality improvement and the hospitals of tomorrow
- Achieve a safe, healthy and respectful workplace
- Achieve a balanced and sustainable financial position.
We value initiative, collaboration, creativity, fairness and compassion.
Patient Declaration of Values for Waterloo Wellington.
- As a patient of the hospital, I believe I have the right to the best care the organization can deliver.
As a patient or client, I value that….
- I am provided with high quality care and services that focus on my whole being – mind, body and spirit.
- My family and I are treated with respect, compassion and understanding of our unique needs.
- I am an active partner in my health care and as such am given reliable and current information so I can make informed decisions.
- I can express my appreciation or concerns about my health care experience knowing my health care provider are actively listening.
President and CEO
VP Patient Services/Chief Nursing Executive
VP Corporate/Planning and CFO
Chief Human Resources Officer
Dr. Chris Cressey
Chief of Staff
Louise Marshall Hospital
The Louise Marshall Hospital is a community hospital operating 15 inpatient beds serving the health care needs of approximately 15,000 people within the hospital's catchment area. Located in the Town of Mount Forest, our fully accredited hospital offers a range of primary and secondary services including 24 hour emergency services, inpatient and outpatient care, specialist clinics and supportive diagnostic services.
The hospital has an active staff of seven Family Physicians as well as consulting staff in General Surgery, Internal Medicine, Radiology, Anesthesiology, Pathology, Obstetrics and Gynecology, Urology, Neurology, ENT and Pediatrics.
History of Louise Marshall Hospital
Dr. A.R. Perry purchased the home of Alex Martin on the corner of Dublin and Princess Street in Mount Forest and established Strathcona Hospital, a 10 bed private hospital. In 1923, a group of citizens headed by G.L. Allen, changed Strathcona Hospital into a public hospital. Wentworth Marshall, a local pharmacist, generously bought the hospital from Perry. Marshall’s mother, Louise, was the supervisor at the hospital until she became ill with cancer. It was closed in 1921, but a year later was reopened under a new name, Mount Forest General Hospital. In 1928, the Deed of the Hospital was turned over to the town and the name was changed yet again to Louise Marshall Hospital in honour of Marshall’s mother.
Palmerston and District Hospital
The Palmerston and District Hospital is a community hospital operating 15 inpatient beds serving the health care needs of approximately 15,000 people within the hospital's catchment area. Located in the Town of Palmerston, our fully accredited hospital offers a range of primary and secondary services including 24 hour emergency services, inpatient and outpatient care, specialist clinics and supportive diagnostic services.
The hospital has an active staff complement of nine Family Practitioners as well as consulting staff in General Surgery, Internal Medicine, Radiology, Anesthesiology, Pathology, Obstetrics and Gynecology, Orthopedics and ENT.
History of Palmerston and District Hospital
Since 1908, when a private hospital was founded by Registered Nurse Miss Carrie McGee, and Practical Nurse Miss Margaret McGee in the former Mrs. J.R. Hamilton home, there has been a hospital in Palmerston.
There have been changes over the years – of ownership – in 1927 the hospital was purchased by the town and established as Palmerston General Hospital. There have also been site changes; in 1916, the hospital moved to the former Presbyterian Manse, and in 1927 it moved to the location now occupied by the Wellington Court Apartments to accommodate increased activity. There have been expansions; in 1938, and in 1955. The largest change occurred in 1967 when the new hospital was built in its present location on White’s Road.
The hospital’s name was subsequently changed to Palmerston & District Hospital to recognize the increased patient care offered to the surrounding areas. In 1975 an ambulance service was added and this service was largely staffed by volunteers! In 1981, a large addition was built to house the new Emergency, Surgical Recovery, Radiology, Outpatient & Community Service Departments. Since then, the X-Ray, Physiotherapy, Lab, and Emergency Departments have been updated.